MEDINA’S NATURE LOVING POLICY
OUR PONIES COME IN SETS OF TWO AND EACH PONY WILL HAVE A HANDLER.
OUR PONY RENTAL AND OTHER SERVICES ARE ON A FIRST COME FIRST SERVE BASIS THE EVENT THAT HAS THEIR DEPOSIT IN FIRST WILL HAVE PRIORITY OVER THE TIME AND DATE REQUESTED.
PONIES COME WITH STANDARD PONY SIZE MAT, SADDLE. HALTER AND LEAD. MEDINA'S WILL PROVIDE PONY DECORATIONS TO THE THEME OF YOUR CHOICE DEPENDING ON THEIR AVAILABILITY AND INCLUDED IN YOUR COST.
PONY SERVICES ARE FOR CHILDREN OF ALL AGES WE HAVE ESTABLISHED A WEIGHT LIMIT OF 80 POUNDS. IF THE CHILD IS OVER THE WEIGHT LIMIT THE CHILD WILL BE TURNED AWAY. WE ALSO REQUIRE THAT ALL CHILDREN WEAR SHOES WHILE ON THE PONY. ONLY ONE RIDER PER PONY AT ANY GIVEN TIME. THIS IS FOR SAFETY REASONS.
FOR MORE THAN ONE HOUR OF SCHEDULED PONIES A SHORT BREAK MAY BE REQUIRED. HANDLERS WILL CLEAN UP ANY MANURE DURING, OR AFTER THE EVENT (AT HANDLERS DISCRETION) AND REMOVE THE MANURE FROM THE PREMISES.
ALL EVENTS REQUIRE A DEPOSIT TO SECURE YOUR DATE AND TIME. A TOLL AND TRAVEL FEE MAY APPLY DEPENDING ON THE DISTANCE FROM OUR FARM TO YOUR LOCATION. WE WILL USE GOOGLE MAPS AND CHARGE $2.00 PER MILE FOR ANY DISTANCE OVER TEN MILES. ALL SERVICES MUST BE PAID IN FULL PRIOR TO THE START OF YOUR EVENT
THE DEPOSIT IS NON-REFUNDABLE, BUT MAY BE RESCHEDULED WITHIN 365 DAYS OF THE EVENT DATE
CHECKS ARE ACCEPTED IF WE RECEIVED BY MEDINA'S NATURE LOVING COMPANY 21 DAYS BEFORE YOUR SCHEDULED EVENT AND WRITTEN OUT TO MEDINA'S NATURE LOVING COMPANY.
ALL CANCELLATIONS MUST BE MADE IN WRITING NO LESS THAN 24 HOURS BEFORE THE START OF YOUR EVENT.
A WEATHER ALERT FOR MIAMI-DADE COUNTY BECOMES A SAFETY ISSUE FOR EVERYONE INVOLVED INCLUDING THE ANIMALS AND REQUIRES ALL SERVICES TO BE RESCHEDULED FOR A LATER DATE AND TIME PLEASE CHECK FOR AVAILABILITY
**Once a rate is established it is not transferable**
THANK YOU FOR YOUR BUSINESS AND YOUR TRUST IN MEDINA’S NATURE LOVING COMPANY!
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